Abandoned Cart

This is a paid feature. The Abandoned Cart comes included in the Standard and Pro plan.

Over 67% of online shopping carts are abandoned before the customer completes a sale. Win back customers by sending customizable email reminders. Customers can quickly complete their unplaced order with a few clicks. With a fully automated system, you won’t miss out on sales as no interaction from you is required except setting up the automatic Abandoned Cart emails.

With Abandoned Cart emails, you can:

  • Recover lost sales and generate more revenue
  • Automatically contact customers to complete their purchase
  • Fully customizable email templates
  • Include a discount code to entice buyers to come back

Getting Abandoned Cart

  • Log into your Selz account
  • Click on Plans
  • Purchase a plan with offers Abandoned Cart
  • Once you’ve purchased, you can begin customizing the emails

Customizing Abandoned Cart emails

  • Log into your Selz account
  • Click on Settings > Emails > Abandoned Cart. You’ll see two options: Initial and Follow-Up. The Initial email is the first email we will automatically send your customer, depending on the email delay you set. Your Follow-Up email is the second, and last, email a customer will receive that did not purchase.
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  • You’re done! All customers who abandon their cart after entering their email address during checkout will receive a follow-up email as set by you. You can change the frequency or text in your emails at any time by coming back to your Settings > Emails.

Testing Abandoned Cart emails

If you want to see what your customer will see, send yourself a test. You can send a test email to yourself by clicking on ‘Send Test’ and entering up to 5 email addresses you want to receive the test email at. Here’s what it’ll look like:

Example of an Abandoned Cart Test Email

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