What’s the difference between an item preview and item file?

There are two spots within a digital item listing where files are uploaded: the item file to sell or stream and the item preview.

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Item file

This is where you upload the files that you want to sell or stream.

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  • Delivered post-purchase via browser and via order confirmation email
  • Customers also have a choice to send to Dropbox or Kindle
  • Most file types accepted, including PDFs, ZIP files and .mobi

Good to know

The item file is the file that’s being sold to your customer. It’s what they receive post-purchase via a download link in the browser as well as in their order confirmation email. Customers don’t receive the item preview files.


Item preview

Here you can add images, or a video/audio clip, so your potential buyers have a clear idea of what you’re selling.

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  • Great for showcasing the cover of your eBook, digital art demo, or online course
  • Upload up to 8 Photos or an Audio/Video straight from your hard drive
  • Add a YouTube or Vimeo link to a video that shows a preview of the item for sale

Good to know

The item preview section is a great place to show your potential customers what to expect when they purchase this item from you. Are you selling an online art demo? Compile a short preview video that showcases everything your customer will learn if they buy this product. Alternatively, this is a great place to showcase the cover of your ebook or online course to give a more visual component to your Selz store. Whatever image is uploaded here is also what customers see when a Selz widget is embedded into your website.

The biggest different between item preview and item file is the function. The item’s preview images showcase what your customer purchases, while the item file is the literal file they receive upon purchase.

Still have questions? Click here to learn more about selling digital items.


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